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Terms & Conditions

Welcome to the official website of "SCODS Delivery Solutions LLP" ("SCODS", "we", "our", or "us"). By accessing or using our platform, you ("user", "you", "your") agree to abide by the following Terms and Conditions. These Terms constitute a legally binding agreement under the applicable laws of India, including the Information Technology Act, 2000 and relevant rules made thereunder.

Please read these Terms carefully before registering or using our services.

Registration and Activation

  1. To avail business support services from SCODS, you must register as a "Seller", "Reseller", or "Manufacturer" through our official website.
  2. Upon successful registration, users are required to pay the "non-refundable registration fee" to activate their dashboard and begin using our delivery and Cash-on-Delivery (COD) services.
  3. Activation of services will only be processed after successful receipt of the registration fee.

Payment and Charges

  1. The "registration fee is strictly non-refundable" under any circumstance once paid.
  2. Any delivery charges or COD service charges applicable will be deducted automatically from your SCODS wallet. No claim, dispute, or refund request will be entertained unless required under a specific legal obligation.
  3. Wallet balances must be maintained by users to ensure uninterrupted service.

Delivery and Logistics

  1. Delivery timelines are subject to various external and uncontrollable factors, such as public holidays, natural calamities, roadblocks, administrative delays, or local unrest. SCODS shall not be held liable for such reasonable delays.
  2. The Buyer must accept the delivery in order for the "Seller/Reseller" to receive the COD amount.
  3. In case of parcel rejection by the customer, the parcel will be returned to the pickup address submitted. For COD orders, the Seller must ensure a valid Return-To-Origin (RTO) address is provided. Resellers are not permitted to submit RTO addresses.
  4. All pickup, delivery, and return addresses must fall within SCODS’ "serviceable postal areas". In cases where delivery is not possible, parcels may be redirected to a nearby serviceable area, with prior intimation.

Responsibilities and Liabilities

  1. SCODS is a "logistics and delivery service provider only". We do not own or take responsibility for the quality, pricing, or condition of any products. Any such concerns must be directed to the Seller or Reseller.
  2. No disputes regarding acceptable delivery delays or product issues shall be entertained. We are not liable for poor or damaged goods unless caused by our own operational negligence.
  3. SCODS will not entertain or engage in disputes between the "Customer and Seller/Reseller". Customers must directly contact the respective Seller or Reseller for grievances or claims.

Legal and Compliance

  1. Users must not use SCODS services to transport "illegal, restricted, or banned items" under Indian law. Any such activity will be reported to the appropriate legal authorities. We have a strict "zero-tolerance policy" toward illegal usage of our platform.
  2. Any attempt to "manipulate, misrepresent, or coerce" our platform into violating laws or transporting illegal goods will result in immediate termination of services and legal action.

Termination and Suspension

  1. SCODS reserves the right to suspend or terminate any account without prior notice in case of:
    1. Violation of these Terms;
    2. Fraudulent activity;
    3. Submission of false or misleading information;
    4. Legal or regulatory mandate.
  2. Wallet balances or service credits are non-refundable upon account termination unless mandated by applicable law.

Intellectual Property and Website Usage

  1. All content, logos, software, and materials available on the SCODS website are the "intellectual property" of SCODS Delivery Solutions LLP. Users may not copy, reproduce, or distribute any part without prior written permission.
  2. Misuse of the website, including but not limited to hacking, phishing, or data scraping, will be treated as a legal offense and prosecuted under Indian cyber laws.

Jurisdiction and Governing Law

    These Terms and any disputes arising under them shall be governed by and construed in accordance with the "Laws of India". Any legal proceedings shall be subject to the exclusive jurisdiction of the "Gauhati High Court (Guwahati)", India.

Changes to the Terms

    SCODS reserves the right to "update or modify these Terms and Conditions" at any time without prior notice. Users are encouraged to review the Terms periodically to stay informed.

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full.
For any legal queries, support requests, or complaints, please contact:

Email: smartcodsolutionsofficial@gmail.com

Contact Number: +91-8822831261